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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $27.00 - $32.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid holidays
Health Insurance
401(k) matching
Tuition Reimbursement
401(k) 6% Match
Paid Time Off
Job Description
Uline is a prominent family-owned company recognized as North America's leading distributor of shipping, industrial, and packaging materials. Operating with over 9,000 employees across 14 locations, Uline has built a reputation for stability, success, and a commitment to excellence. The company emphasizes a drug-free workplace, requiring all new hires to complete a pre-employment hair follicle drug screening, and all positions are on-site, maintaining high standards and a safe work environment. With a strong focus on employee development and customer satisfaction, Uline offers a collaborative and professional environment where employees can thrive and grow their careers.
The role of Customer Suppo... Show More
The role of Customer Suppo... Show More
Job Requirements
- High school diploma or equivalent
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus, but eagerness to learn with training provided
- Ability to work full-time hours from 1:30 PM to 10 PM, including weekdays and weekends
- Must complete pre-employment hair follicle drug screening
- Must be able to work on-site at California branch
Job Qualifications
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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