Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
flexible scheduling
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
training programs
Job Description
Smith's Food and Drug, headquartered in Salt Lake City, Utah, is a well-established and respected grocery retailer that merged with The Kroger Company in 1998. Since then, Smith's has expanded to operate over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As a proud member of the Kroger family of companies, Smith's Food and Drug is dedicated to serving its customers by providing a wide range of quality food products and groceries while fostering a welcoming and inclusive environment for both customers and employees alike.
Smith's mission revolves around the philosophy of "Feeding the Human Spirit... Show More
Smith's mission revolves around the philosophy of "Feeding the Human Spirit... Show More
Job Requirements
- Must be 18 or older
- Ability to handle stressful situations
- Effective written and oral communication skills
- Knowledge of basic math (e.g., counting, addition, and subtraction)
Job Qualifications
- Must be 18 or older
- Ability to handle stressful situations
- Effective written and oral communication skills
- Knowledge of basic math (e.g., counting, addition, and subtraction)
- Retail grocery experience preferred
- Cashier experience preferred
- Customer service experience preferred
- Second language: speaking, reading and/or writing preferred
Job Duties
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the departments and respond to questions and make suggestions about products
- Report pricing and scanning discrepancies to the appropriate manager
- Process customer transactions quickly, accurately, and efficiently
- Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures
- Communicate new and on-going special programs and promotions to customers
- Handle funds, coupons, tenders, etc. according to company policy
- Maintain an awareness of inventory/stocking conditions to capture ordering system integrity (including Computer Assisted Ordering)
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Follow established policies and procedures for post office, money orders, licenses, utility payments, gift cards, gift certificates, lottery tickets, money transfers, data tix, Smith tix, bus passes, store mail, ski passes, Western Union, hunting licenses and keys
- Observe scheduled shift operating hours
- Answer all store telephone calls promptly and professionally according to department training
- Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, and associate/customer engagement rules are being followed
- Adhere to all food safety regulations and guidelines on product returns
- Reinforce safety programs by complying with safety procedures
- identify unsafe conditions and notify store management
- Notify management of customer or employee accidents
- Report all safety risks/issues and illegal activity, including robbery, theft or fraud
- Comply with all state, county and local weights and measures laws and labeling requirements
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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