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CSU Northridge

Customer Service Worker-Usher/Powered Cart Operator (Continuous)

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $25.00
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Work Schedule

On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
parking privileges

Job Description

California State University, Northridge (CSUN) is a prominent public university committed to fostering an inclusive community dedicated to advancing student success and providing exceptional service to all stakeholders. Located in Northridge, California, CSUN has established itself as a destination workplace that values diversity, equity, and inclusion, supporting both employees and students in achieving their full potential. The university prioritizes creating a supportive environment where every member feels a sense of belonging and recognition for their contributions. This commitment extends to its various departments and facilities, including the Younes and Soraya Nazarian Center for the Performing Arts, commonly known as The... Show More

Job Requirements

  • High school diploma or equivalent
  • valid California driver's license
  • ability to work intermittently on-call with variable hours
  • must be able to work on-site at Northridge campus
  • must successfully pass background check including criminal records check
  • ability to use personal protective equipment as required
  • authorized to work in the United States
  • must comply with CSU policy prohibiting out-of-state employment

Job Qualifications

  • Experience as an usher at The Soraya for at least one semester preferred
  • current American Heart Association or Red Cross CPR, AED and/or First Aid certification preferred
  • TIPS certification preferred
  • catering or food service experience a plus
  • valid California driver's license

Job Duties

  • Provide customer service support during events at The Soraya and associated campus theaters
  • operate powered carts for audience transportation between campus parking lots and the theater
  • assist patrons with ticketing and seating including scanning or tearing of tickets and distributing programs
  • enforce venue policies regarding large personal items, food and beverage, and use of recording devices
  • monitor security cameras and manage access at the Artists Entrance
  • ensure backstage guests are credentialed and assist with guest management during backstage events
  • perform basic crowd control and assist with VIP protocols

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location