Company Logo or Photo

Customer Service TFM

Job Overview

briefcase

Employment Type

Hourly
Full-time
Part-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Supplemental benefits
401k plan with matching
Paid Time Off
Quarterly bonus potential

Job Description

Tony's Fresh Markets is a well-established retail grocery chain known for its commitment to integrity, respect, and collaboration in the workplace. The company prides itself on fostering a culture where smart, driven individuals come together with a shared purpose of serving one another and the communities they operate in. With a foundation built on strong values, Tony's Fresh Markets strives to not only deliver excellent products but also provide exceptional customer service. Bringing energy and unique perspectives into the team, employees have ample opportunities to grow professionally, personally, and financially while being part of a supportive environment that values success... Show More

Job Requirements

  • High school diploma or GED equivalent
  • Minimum one year of customer service or retail experience
  • Ability to lift up to 30 lbs
  • Continuous walking and standing throughout shift
  • Bilingual Spanish and English preferred

Job Qualifications

  • High School Diploma or GED equivalent
  • 1+ years customer service and retail experience desirable
  • Bilingual: Spanish and English preferred

Job Duties

  • Customer satisfaction
  • Process refunds and voids
  • Pick-up process
  • Answer incoming calls
  • Run and distribute daily reports
  • Process rain checks
  • Adhere to item refund policy
  • Maintain and manage customer flow
  • Available to support cashiers
  • Understand and enforce all procedures
  • Responsible for front end opening, crunch, closing efficiencies
  • Handling coupons
  • Understand and use proper LP dept codes and policies
  • All other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.