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Fleet Farm

Customer Service Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling

Job Description

Fleet Farm is a well-established retail company recognized for delivering exceptional customer service and a broad selection of merchandise ranging from farm and home essentials to sporting goods and automotive products. As a respected name in the retail sector, Fleet Farm prides itself on fostering a friendly and supportive shopping environment where customers feel valued and their needs are promptly addressed. The business emphasizes community engagement, high-quality products, and a commitment to creating a positive shopping experience for every visitor. They uphold an inclusive and diverse workplace culture and provide equal employment opportunities to all applicants irrespective of race, gender,... Show More

Job Requirements

  • High school diploma or GED preferred
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Knowledge of basic cash handling procedures including simple math

Job Qualifications

  • High school diploma or GED preferred
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Knowledge of basic cash handling procedures including simple math
  • Friendly and outgoing personality
  • Excellent communication and customer service skills
  • Ability to work effectively in a team environment
  • Dependability and strong work ethic
  • Basic problem-solving skills to handle customer concerns

Job Duties

  • Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer's purchase and bag merchandise
  • Handle customer exchanges, returns, and complaints effectively
  • Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues
  • Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction
  • Process and handle monetary transactions including cash, check, gift card, credit/debit card
  • Extend offers for the Extended Protection Policy to qualifying items
  • Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances
  • Remain knowledgeable about the store for customer questions
  • Restock items efficiently and accurately
  • Ensure assigned area is always presentable
  • Deliver an outstanding shopping experience for customers
  • Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.