Fleet Farm logo

Fleet Farm

Customer Service Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan

Job Description

Fleet Farm is a well-established retail company known for providing a wide range of products related to farming, home improvement, outdoor activities, and general merchandise. Founded with a commitment to supporting communities and customers alike, Fleet Farm has grown into a trusted retailer that values customer satisfaction and service excellence. As a company, Fleet Farm emphasizes a friendly and welcoming shopping environment and prioritizes delivering the best customer service experience possible. With numerous store locations across various states, Fleet Farm offers a diverse range of products catering to both rural and suburban customers. Employing a large staff, the company fosters... Show More

Job Requirements

  • High school diploma or GED preferred
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Knowledge of basic cash handling procedures including simple math

Job Qualifications

  • High school diploma or GED preferred
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Knowledge of basic cash handling procedures including simple math
  • Friendly and outgoing personality
  • Strong communication skills
  • Dependable and self-motivated
  • Experience in customer service is a plus

Job Duties

  • Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer’s purchase and bag merchandise
  • Handle customer exchanges, returns, and complaints effectively
  • Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues
  • Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction
  • Process and handle monetary transactions including cash, check, gift card, credit/debit card
  • Extend offers for the Extended Protection Policy to qualifying items
  • Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances
  • Restock items efficiently and accurately
  • Ensure assigned area is always presentable
  • Deliver an outstanding shopping experience for customers
  • Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives

Job Qualifications

Experience

No experience required

Job Location

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