Fleet Farm logo

Fleet Farm

Customer Service Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan

Job Description

Fleet Farm is a well-established retail company known for offering a wide range of products including farm supplies, outdoor recreational equipment, automotive items, and household goods. With a commitment to serving rural and suburban communities, Fleet Farm emphasizes quality, value, and excellent customer service, making it a preferred shopping destination for families and individuals alike. The company prides itself on fostering a welcoming and supportive environment for both its customers and employees, encouraging a culture of teamwork, respect, and continuous growth. As a retail leader, Fleet Farm focuses on delivering an outstanding shopping experience by providing knowledgeable staff ready to... Show More

Job Requirements

  • High school diploma or GED preferred
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Knowledge of basic cash handling procedures including simple math
  • Must be dependable and self-motivated
  • Friendly and outgoing personality
  • Strong communication skills
  • Able to work in a fast-paced retail environment

Job Qualifications

  • High School Diploma or GED preferred
  • Knowledge of basic cash handling procedures including simple math
  • Friendly and outgoing personality
  • Strong communication and interpersonal skills
  • Ability to work flexible hours including nights, weekends, and holidays

Job Duties

  • Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer's purchase and bag merchandise
  • Handle customer exchanges, returns, and complaints effectively
  • Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues
  • Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction
  • Process and handle monetary transactions including cash, check, gift card, credit/debit card
  • Extend offers for the Extended Protection Policy to qualifying items
  • Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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