Unifi Aviation, LLC logo

Unifi Aviation, LLC

Customer Service Supervisor (Alaska)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

flight privileges
weekly pay
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k
exclusive discounts
wellness programs

Job Description

Unifi is a well-established company with decades of experience in the aviation services industry. They specialize in airline ground services and have built a reputation for innovation, adaptability, and growth. The company prides itself on delivering exceptional experiences by ensuring aircraft and passengers reach their destinations safely and efficiently. With a strong focus on integrity, empathy, and customer satisfaction, Unifi has become a respected name in the field of aviation service. The company is committed to creating an inclusive and supportive work environment where employees are valued and their decisions impact the entire aviation ecosystem positively. Employees at Unifi enjoy... Show More

Job Requirements

  • Ability to constantly lift up to 70lbs and more
  • Ability to push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, and grasp
  • Frequently climb and crawl
  • Ability to work rotating shifts, nights, weekends, holidays, and overtime
  • Ability to work outside in various weather conditions including severe seasonal elements

Job Qualifications

  • High school diploma, GED or equivalent education
  • Must be at least 18 years of age
  • Must be able to obtain credentials required by airport, state or customs
  • One year of relevant work experience in aviation or ground handling services preferred

Job Duties

  • Leading a team of agents in customer service duties
  • Assist passengers with a friendly welcome through arrival and check-in process, including special needs support
  • Handle all aspects of ticketing and check-in by operating a computerized system
  • Direct passengers through Customs, Immigration, and Quarantine
  • Assist ramp agents to ensure availability of wheelchairs, strollers, and gate-checked bags
  • Push wheelchairs with passengers throughout the airport
  • Monitor and enforce safe working conditions according to policies and laws
  • Promote and adhere to safety, anti-harassment, and equal employment opportunity policies
  • Perform other related duties as assigned
  • Complete work following company safety and operational standards
  • Report safety and security incidents and potential hazards immediately

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location