Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Fixed Shifts
Benefits
Paid Time Off
Employee rental car discounts
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
Training and Development
Job Description
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and is recognized as one of the top employers in the automotive rental and leasing industry. As the largest and fastest-growing privately owned car rental and leasing company in North America, Enterprise Mobility is steadfast in its commitment to providing superior service and innovative mobility solutions. The company fosters a culture of continuous improvement, employee development, and exceptional customer service, making it a rewarding place to work. With a shared vision to become the world's best and most trusted mobility company, Enterprise Mobility offers employees competitive... Show More
Job Requirements
- Must be at least 18 years old
- High school diploma or G.E.D. required
- Minimum of 1 year experience handling customer service functions
- Must be living within a reasonable commute of no more than 1 hour to the location within 30 days of anticipated start date
- Must be authorized to work in the United States and not require work authorization sponsorship now or in the future
- Must be able to read, write, and speak English
- Must have a valid, unrestricted U.S. driver’s license
- Ability to operate a motor vehicle is an essential function of this position
Job Qualifications
- Must be at least 18 years old
- High School Diploma or G.E.D. required
- Minimum of 1 year of experience in customer service functions
- Must be living within a reasonable commute of no more than 1 hour to the location within 30 days of start date
- Must be authorized to work in the United States without sponsorship now or in the future
- Must be able to read, write, and speak English
- Ability to operate a motor vehicle with a valid, unrestricted U.S. driver’s license
Job Duties
- Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
- Remind customer to check for personal belongings and document any items found
- Advise and review rental charges and provide accurate receipts
- Provide professional information about transportation to the airport terminal
- Thank customers using prescribed dialogue and inquire about service satisfaction
- Discreetly check vehicles for damage on return and direct customers for damage report completion
- Use proper statements to verify if vehicles are returned with full gas tanks
- Complete service alerts for reported mechanical or body damage
- Identify and manage vehicles on system hold or flagged for maintenance
- Organize the lot for ease of access and maintain traffic flow
- Seek to improve job performance through self-assessment and training
- Maintain regular attendance and punctuality
- Perform miscellaneous job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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