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U-Haul

Customer Service Representative/Lot Attendant

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.28 - $26.00
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Work Schedule

Standard Hours
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Benefits

Career stability
Opportunities for advancement
Health Insurance
Paid holidays
vacation
sick days
Life insurance

Job Description

U-Haul Holding Company, a recognized leader in the moving and storage industry, is dedicated to providing exceptional customer service through innovative solutions and comprehensive support. As a trusted name for over 75 years, U-Haul operates a vast network of self-service rental trucks, trailers, and self-storage facilities across North America. U-Haul's commitment to quality service, career growth, and employee welfare underpins its position as a preferred employer in the retail rental services sector. Headquartered in Phoenix, Arizona, U-Haul prides itself on fostering a culture of health, wellness, and inclusivity while continuously improving its customer experience with cutting-edge technology and extensive educational... Show More

Job Requirements

  • Valid driver’s license and ability to maintain a good driving record
  • High school diploma or equivalent
  • Ability to perform physical tasks including moving equipment weighing up to 50 lbs
  • Willingness to adhere to safety regulations including use of protective gear
  • Ability to work indoors and outdoors in varying weather conditions
  • Willingness to comply with U-Haul’s nicotine-free employment policy in applicable states

Job Qualifications

  • High school diploma or equivalent
  • Experience in customer service is beneficial but not required
  • Ability to learn and operate smartphone-based technologies
  • Strong communication and interpersonal skills
  • Ability to work as part of a team
  • Willingness to participate in U-Haul University training programs

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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