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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
employee discount
Health Insurance
Referral program
Employee assistance program
401(k) matching
Tuition Reimbursement
Paid Time Off
On-the-job training
Profit sharing
Life insurance
Job Description
UniFirst is a renowned leader in the garment services industry with an impressive legacy spanning 80 years. With a footprint that reaches across the United States, Canada, and Europe, UniFirst operates in a fast-growing $18 billion industry, serving over 300,000 business customer locations. The company employs more than 14,000 dedicated team partners and is recognized for its strong community culture and commitment to diversity, fostering an environment that embraces different cultures, personalities, and backgrounds. UniFirst prides itself on its unique family-oriented atmosphere that combines the benefits and stability of a large $2 billion organization with the close-knit feel of a... Show More
Job Requirements
- high school diploma or GED equivalent
- 2 years of customer service experience in an administrative setting
- prior accounts receivable experience preferred
- proficient verbal and written communication skills
- ability to utilize Microsoft Office software
- good time management and organizational skills
- able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods
Job Qualifications
- 2 years of customer service experience in an administrative setting is preferred
- prior accounts receivable experience is highly encouraged
- high school diploma or GED equivalent is recommended
- verbal and written communication skills with professional telephone and email etiquette
- active listener, responsive, and personable
- proficient knowledge of Microsoft Office products including Outlook, Excel, Word, and TEAMS
- time management and organizational skills with attention to detail
- able to work collaboratively and independently in a team environment
- problem solver in a dynamic environment
Job Duties
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- provide excellent customer service to both customers and UniFirst personnel
- perform accounts receivable duties including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process
- partner and provide administrative support to UniFirst’s Sales Department
- perform basic data entry and other administrative duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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