K&G Petroleum, LLC logo

K&G Petroleum, LLC

Customer Service Representative - Store 303

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $20.00
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Work Schedule

Flexible
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Benefits

Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
Paid vacation
Sick Time
401k
flexible scheduling
career growth

Job Description

K&G Petroleum/S&S Fuels is a reputable company operating in the retail petroleum and convenience store industry. The company is committed to providing quality service and a positive experience to customers through its various store locations. Known for their dedication to customer satisfaction and operational excellence, K&G Petroleum/S&S Fuels fosters a professional work environment that supports both full-time and part-time employees.

This job listing is for the position of Customer Service Representative (CSR) within the Operations department. The position is classified as non-exempt and eligible for overtime pay. Employees in this role report directly to the Store Manager and p... Show More

Job Requirements

  • Ability to stand and or walk for an entire shift
  • Ability to occasionally lift and or carry up to 30 pounds from ground to overhead for up to 30 minutes of workday with appropriate safety equipment
  • Ability to occasionally lift and or carry up to 60 pounds from ground to waist level as needed
  • Ability to occasionally lift and or carry up to 50 pounds from ground to waist level for up to 30 minutes of the workday
  • Ability to occasionally push and pull with arms up to a force of 20-40 pounds
  • Ability to occasionally bend at the waist with some twisting up to one hour or workday
  • Ability to occasionally grasp reach and manipulate objects with hands up
  • Ability to occasionally climb a ladder to store or retrieve merchandise and or place or remove signs
  • Ability to work as scheduled and arrive on time

Job Qualifications

  • High school diploma or GED preferred
  • Experience in retail sales preferred
  • Ability to work with the tools and training provided
  • Ability to perform essential duties and work in the conditions described
  • Ability to communicate effectively orally and in writing in English
  • Ability to perform basic arithmetic operations
  • Ability to work alone whenever necessary

Job Duties

  • Ring up all sales on cash register properly and accurately handling money and other types of payment received for products sold
  • Provides greeting upon customer entering and exiting the store
  • Upsells store products and promotions
  • Informs customer about 7-Eleven's 7-Rewards program and its benefits
  • Provides prompt courteous customer service handles complaints quickly and tactfully
  • Uses suggestive selling techniques to maximize sales while maintaining excellent customer rapport
  • Accounts for all monies and makes safe drops as instructed
  • Follows cash handling procedures to prevent losses
  • Perform job duties safely follow all safety rules and policies
  • Perform multi-function operations of POS register credit card machines money order machine and any other equipment used for operations
  • Perform cleaning duties necessary to maintain site cleanliness inside and out basic upkeep and or cleaning of all equipment on the site
  • Assist in maintaining proper inventory levels and shift closeouts
  • Perform all duties with minimal supervision and may be required to work irregular work hours attend job-related meetings and other duties as assigned
  • Comply with retail cleanliness grooming and uniform policies and standards
  • Notify store management of any observed dishonesty by customers vendors or store employees follows vendor check-in procedures follows company policies for confronting shoplifters
  • Completes all required orientation and training

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location