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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
employee discount
Job Description
Ashley Furniture is a renowned global brand recognized for its quality, style, and affordability in home furnishings. As a company continuously expanding its presence across the United States, Ashley Furniture offers a dynamic work environment with abundant opportunities for career advancement and professional development. Known for its commitment to internal promotion, the company fosters a culture of growth that enables employees to build long-lasting careers. This expansion is driven by an increasing customer base and demand, making it an exciting time for individuals looking to join a reputable and well-established company in the retail sector.
The role of Customer Service R... Show More
The role of Customer Service R... Show More
Job Requirements
- Legally authorized to work in the US
- At least 18 years old
- High school diploma or equivalent
- Knowledgeable Microsoft Office Suite and system transactions
- One year of customer service, office, and/or administrative experience preferred
- Ability to work flexible hours including weekends and holidays
- Maintain reliable attendance
- Thrive in a team environment
Job Qualifications
- High school diploma or equivalent
- Knowledge of Microsoft Office Suite and retail management systems
- One year of customer service, office, or administrative experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends and holidays
- Reliable attendance
- Team player with a positive attitude
Job Duties
- Greet all customers in a warm, professional manner representing Ashley's brand image
- Provide exceptional customer service through in-person, phone, and email communications
- Assist with processing sales orders accurately and efficiently
- Process customer credit applications and assist with financing arrangements
- Follow established cash handling procedures and reconcile transactions
- Address customer inquiries and concerns professionally and escalate complex issues as needed
- Support management with operational audits, inventory processes, and compliance checks
- Maintain accurate records and prepare routine reports
- Work cooperatively with sales, merchandising, and store teams
- Utilize point-of-sale systems, retail management software, and Microsoft Office Suite
- Complete additional tasks as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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