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Avis Budget Group logo

Customer Service Representative - PT

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $14.00
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Work Schedule

Rotating Shifts
Flexible
Day Shifts
Night Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Retirement benefits
Employee Discounts
On-the-job training
Flexible spending account

Job Description

Avis Budget Group is a leading global provider of vehicle rental services, known for its expansive network of car rental locations including airports and urban centers. The company operates several well-recognized brands such as Avis, Budget, and Zipcar, catering to a wide customer base ranging from individual travelers to large corporate clients. With a workforce of over 25,000 employees, Avis Budget Group is committed to moving the future of transportation forward through innovative and customer-focused solutions. The company's culture emphasizes performance, leadership, ongoing training, and a supportive environment that values each team member's contribution. Avis Budget Group is proud to... Show More

Job Requirements

  • must be at least 18 years of age
  • legally authorized to work in the United States
  • ability to type, sit, stand, walk, or move throughout the rental lot
  • ability to enter and exit vehicles for prolonged periods
  • must hold a valid driver’s license
  • ability to work outdoors and stay active
  • willingness to work flexible shifts
  • effective verbal communication skills
  • basic computer skills
  • 6 months retail or customer service experience in a fast-paced environment preferred
  • regular on-site presence required and cannot be performed remotely

Job Qualifications

  • valid driver’s license
  • basic computer skills including typing and data entry
  • effective verbal communication skills
  • strong customer service skills with professionalism and patience
  • ability to work outdoors and stay active
  • flexibility to work all shifts
  • customer-first mindset with a genuine desire to help people
  • ability to type, sit, stand, walk, move throughout rental lot, enter and exit vehicles for prolonged periods
  • ability to drive a variety of vehicles

Job Duties

  • assist customers throughout the rental and return process on airport lots
  • check vehicles for condition and cleanliness
  • enter information into handheld devices accurately
  • process rentals for loyalty customers
  • assist customers at exit gates
  • check in vehicles at return
  • provide professional and friendly customer service to ensure a positive customer experience

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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