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R1 RCM, Inc. logo

Customer Service Representative - Patient Registration

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.91 - $20.66
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
flexible scheduling

Job Description

R1 RCM Inc. is a leading provider of technology-driven solutions that revolutionize the patient experience and financial performance of hospitals, health systems, and medical groups. By combining the expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, which includes sophisticated analytics, artificial intelligence, intelligent automation, and workflow orchestration, R1 RCM Inc. delivers comprehensive solutions that streamline healthcare operations and enhance patient satisfaction. The company operates at the forefront of healthcare technology innovation, consistently adapting to the evolving landscape and helping healthcare providers improve their administrative and financial processes.

Located at Ascension Vi... Show More

Job Requirements

  • High school diploma or GED
  • Excellent customer service experience
  • Up to date on all required vaccinations
  • Ability to pass a drug test
  • Ability to pass a background check
  • Willingness to work in a hospital or lab environment
  • Availability for PRN, part-time, or full-time shifts

Job Qualifications

  • High school diploma or GED
  • Excellent customer service experience
  • Ability to multi-task effectively
  • Proficiency with computer systems and telephone communication
  • Strong typing skills
  • Compassionate and patient-focused attitude
  • Ability to work efficiently in a fast-paced environment

Job Duties

  • Work on computers and answer phones to intake information in a busy environment
  • Collect details accurately between physician and nurse check-ins
  • Listen carefully and build rapport with patients to ease anxiety
  • Assist patients in completing their registration quickly and accurately
  • Adapt to interruptions from clinicians providing emergent care
  • Work in a fast-paced environment often on your feet
  • Collaborate with team members to support career development and patient service excellence

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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