Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
The hiring company is a prominent player in the aviation service industry, dedicated to delivering exceptional customer experiences at the airport. This company specializes in managing various customer-facing operations that enhance the travel journey for both domestic and international passengers. With a reputation built on professionalism, responsiveness, and personalized service, the company plays a critical role in ensuring smooth airport functions and memorable customer interactions.
As a customer service professional in this company, you will be the face of the organization responsible for crafting meaningful connections with travelers. Your primary environment will be within the bustling airport lobbies an... Show More
As a customer service professional in this company, you will be the face of the organization responsible for crafting meaningful connections with travelers. Your primary environment will be within the bustling airport lobbies an... Show More
Job Requirements
- At least 18 years old
- High school diploma, GED, or equivalent
- Comfortable with computers, mobile devices, and new technologies
- Able to stand, walk, and handle baggage for an eight-hour shift
- Able to read, write and speak English fluently
- Ability to communicate with other departments and flight crews
- Must be eligible to acquire and maintain credentials vital for the position
- Must pass a background check
- Must pass a pre-placement drug screen
- Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
- Available during day and night shifts, weekends, and holidays
- mandatory overtime may be required based on operational need
- Able lift up to 70 lbs
- Ability to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview and assessment required to meet job qualifications
- Reliable, punctual attendance is a crucial function of the position
- Ability to meet our uniform, and appearance standards
- Must be willing and able to work 100% on-site
Job Qualifications
- High school diploma, GED, or equivalent
- Comfortable with computers, mobile devices, and new technologies
- Ability to communicate with other departments and flight crews
- Strong interpersonal and customer service skills
- Ability to perform safety checks and operate airport equipment
Job Duties
- Greet customers as they start and end their journey
- Assist customers with ticketing and baggage handling
- Provide friendly, professional, confident, and insightful service
- Resolve customer travel issues efficiently
- Communicate effectively with other departments and flight crews
- Perform safety checks and operate passenger loading bridges
- Maintain compliance with airport security protocols
Job Qualifications
Experience
No experience required
Job Location
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