Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.50 - $22.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
This position is within an airport environment serving as the primary point of contact for travelers both domestic and international. The company operating this role is dedicated to providing exceptional customer service, ensuring that each passenger's experience from arrival to departure is welcoming, efficient, and professional. Specializing in travel-related operations, the company is committed to fostering a respectful, inclusive, and supportive environment for both customers and staff. This role is critical in shaping the customer's journey, assisting with ticketing, baggage handling, and navigating airport protocols with a warm and professional demeanor. It is an on-site, full-time opportunity, requiring individuals who... Show More
Job Requirements
- at least 18 years old
- high school diploma, GED, or equivalent
- comfortable with computers, mobile devices, and new technologies
- able to stand, walk, and handle baggage for an eight-hour shift
- able to read, write and speak English fluently
- ability to communicate with other departments and flight crews
- must be eligible to acquire and maintain credentials vital for the position
- must pass a background check
- must pass a pre-placement drug screen
- position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
- available during day and night shifts, weekends, and holidays
- mandatory overtime may be required based on operational need
- able to lift up to 70 lbs
- ability to obtain required training certifications, perform safety checks, and successfully complete job functions including ticket counters, gates, baggage, and operating passenger loading bridges
- must be legally authorized to work in the United States for any employer without sponsorship
- successful completion of interview and assessment required to meet job qualifications
- reliable, punctual attendance is a crucial function of the position
- ability to meet uniform and appearance standards
- must be willing and able to work 100% on-site
Job Qualifications
- at least 18 years old
- high school diploma, GED, or equivalent
- comfortable with computers, mobile devices, and new technologies
- able to read, write and speak English fluently
- ability to communicate with other departments and flight crews
- must be eligible to acquire and maintain required credentials
- must pass a background check
- must pass a pre-placement drug screen
- must obtain position-specific clearances including FAA, TSA, and others
- willing to work day and night shifts, weekends, holidays, and mandatory overtime
- ability to obtain training certifications and perform safety checks
- able to meet uniform and appearance standards
- must be legally authorized to work in the United States without sponsorship
- successful completion of interview and assessment
- reliable and punctual attendance
Job Duties
- greet customers as they begin and end their journey
- assist with ticketing and baggage questions
- provide friendly, professional, and confident service
- resolve customer travel issues
- interact effectively with domestic and international travelers
- coordinate with airport departments and flight crews
- maintain compliance with safety and job-specific certifications
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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