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United Airlines

Customer Service Representative - Part-Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.28 - $1.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
Life
Accident
disability
Employee assistance program
Commuter Benefits
Paid holidays
Paid Time Off
401(k)
pension
flight privileges

Job Description

United Airlines stands as one of the foremost leaders in the global aviation industry, offering comprehensive air travel services that span domestic and international destinations. Known for its commitment to customer service, safety, and innovation, United Airlines continues to grow its extensive route network, connecting people and cultures worldwide. The company prides itself on fostering a diverse workforce and a supportive environment where employees can thrive, develop professionally, and build meaningful relationships with colleagues and customers alike. United Airlines is dedicated to creating an inclusive atmosphere where every individual feels welcome and valued, reflecting its mission to define the future... Show More

Job Requirements

  • at least 18 years old
  • high school diploma, GED, or equivalent
  • comfortable with computers, mobile devices, and new technologies
  • able to stand, walk, and handle baggage for an eight-hour shift
  • able to read, write and speak English fluently
  • ability to communicate with other departments and flight crews
  • must be eligible to acquire and maintain credentials vital for the position
  • must pass a background check
  • must pass a pre-placement drug screen
  • position-specific clearances including FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
  • available during day and night shifts, weekends, and holidays
  • mandatory overtime may be required
  • able to lift up to 70 lbs
  • ability to obtain required training certifications, perform safety checks, and complete job functions
  • must be legally authorized to work in the United States without sponsorship
  • successful completion of interview and assessment
  • reliable, punctual attendance
  • ability to meet uniform and appearance standards
  • willing and able to work 100 percent on-site

Job Qualifications

  • at least 18 years old
  • high school diploma, GED, or equivalent
  • comfortable with computers, mobile devices, and new technologies
  • able to read, write and speak English fluently
  • ability to communicate with other departments and flight crews
  • successful completion of interview and assessment
  • ability to obtain required training certifications and perform safety checks
  • reliable and punctual attendance
  • ability to meet uniform and appearance standards

Job Duties

  • assist customers with ticketing and baggage inquiries
  • greet and welcome customers at airport lobbies and gates
  • provide professional and friendly customer service
  • resolve travel-related issues efficiently
  • communicate with other departments and flight crews
  • perform safety checks and operate passenger loading bridges
  • maintain punctual and reliable attendance

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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