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United Airlines

Customer Service Representative - Part-Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.64
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accident insurance
Disability insurance
Employee assistance program
Commuter Benefits
Paid holidays
Paid Time Off
401(k) retirement plan
Pension Plan
flight privileges

Job Description

United Airlines is a leading global airline known for connecting people to the world and driving the future of air travel. With a vast international and domestic route network, the company prides itself on delivering exceptional customer service and innovation. United Airlines operates a modern fleet and provides travel solutions that cater to business and leisure travelers alike. As an employer, United Airlines emphasizes career growth, diversity, and wellness, offering its employees competitive benefits and opportunities to be part of a dynamic, inclusive workplace. The airline fosters a culture where employees are supported to reach their full potential while contributing... Show More

Job Requirements

  • at least 18 years old
  • high school diploma, ged, or equivalent
  • comfortable with computers, mobile devices, and new technologies
  • able to stand, walk, and handle baggage for an eight-hour shift
  • able to read, write and speak english fluently
  • ability to communicate with other departments and flight crews
  • must be eligible to acquire and maintain credentials vital for the position
  • must pass a background check
  • must pass a pre-placement drug screen
  • position-specific clearances include but are not limited to faa, tsa, port authority, u.s. customs and u.s. postal service clearances
  • available during day and night shifts, weekends, and holidays
  • mandatory overtime may be required based on operational need
  • able lift up to 70 lbs
  • ability to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to ticket counters, gates, baggage, and operating passenger loading bridges
  • must be legally authorized to work in the united states for any employer without sponsorship
  • successful completion of interview and assessment required to meet job qualifications
  • reliable, punctual attendance is a crucial function of the position
  • ability to meet our uniform, and appearance standards
  • must be willing and able to work 100% on-site
  • united will consider applicants with criminal histories consistent with fair chance ordinance

Job Qualifications

  • minimum age of 18
  • high school diploma or equivalent
  • proficiency with computers and mobile devices
  • strong communication skills in English
  • ability to perform safety checks and certifications
  • effective teamwork and customer service skills
  • successful completion of interview and assessment
  • legal authorization to work in the United States without sponsorship

Job Duties

  • assist customers with ticketing and baggage inquiries
  • greet and interact with customers at airport lobbies and gates
  • provide professional and confident customer service
  • resolve travel-related issues
  • perform safety checks and operate passenger loading bridges
  • communicate effectively with other departments and flight crews
  • maintain punctual and reliable attendance

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.