Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional development opportunities
Job Description
This employment opportunity is with a reputable company specializing in airport customer service, where the primary focus is on offering outstanding support to travelers. The company operates within the aviation service industry, providing assistance at key points such as ticket counters, gates, and baggage claim areas. The work environment is dynamic, fast-paced, and involves close interaction with both domestic and international travelers. Employees are representatives of the company and the aviation industry, embodying professionalism, attentiveness, and a friendly demeanor to ensure every traveler feels welcome, valued, and respected.
The role entails greeting customers as they begin and conclude their journe... Show More
The role entails greeting customers as they begin and conclude their journe... Show More
Job Requirements
- At least 18 years old
- high school diploma, GED, or equivalent
- comfortable with computers, mobile devices, and new technologies
- able to stand, walk, and handle baggage for an eight-hour shift
- able to read, write and speak English fluently
- ability to communicate with other departments and flight crews
- must be eligible to acquire and maintain credentials vital for the position
- must pass a background check
- must pass a pre-placement drug screen
- position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
- available during day and night shifts, weekends, and holidays
- mandatory overtime may be required based on operational need
- able lift up to 70 lbs
- ability to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges
- must be legally authorized to work in the United States for any employer without sponsorship
- successful completion of interview and assessment required to meet job qualifications
- reliable, punctual attendance is a crucial function of the position
- ability to meet our uniform, and appearance standards
- must be willing and able to work 100% on-site
Job Qualifications
- High school diploma or GED
- excellent communication skills
- ability to use computers and mobile devices
- physical ability to stand and walk for extended periods
- ability to lift up to 70 lbs
- strong customer service orientation
- ability to work in a fast-paced environment
- flexibility to work various shifts including nights, weekends, and holidays
- eligibility to obtain security clearances
Job Duties
- Greet customers at ticket counters and gates
- assist with ticketing and baggage inquiries
- provide friendly and professional customer service
- communicate effectively with flight crews and airport departments
- perform safety checks and operate passenger loading bridges
- manage customer concerns and resolve travel-related issues
- maintain compliance with all security and operational protocols
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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