United Airlines, Inc.

Customer Service Representative - Part-Time

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
uniform provided

Job Description

Our esteemed establishment is a pivotal part of the aviation industry, dedicated to delivering exceptional customer service and seamless travel experiences. As a professional entity serving a diverse range of clients including domestic and international travelers, we uphold values of inclusivity, respect, and professionalism. Known for fostering an environment where both employees and customers are treated with dignity and care, we pride ourselves on being the friendly face of air travel at the airport. Our operations span ticketing, baggage handling, gate services, and customer engagement from the moment a customer enters the airport until the completion of their journey. This... Show More

Job Requirements

  • at least 18 years old
  • high school diploma, GED, or equivalent
  • comfortable with computers, mobile devices, and new technologies
  • able to stand, walk, and handle baggage for an eight-hour shift
  • able to read, write and speak English fluently
  • ability to communicate with other departments and flight crews
  • must be eligible to acquire and maintain credentials vital for the position
  • must pass a background check
  • must pass a pre-placement drug screen
  • position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
  • available during day and night shifts, weekends, and holidays
  • mandatory overtime may be required based on operational need
  • able to lift up to 70 lbs
  • ability to obtain required training certifications, perform safety checks, and successfully complete job functions including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges
  • must be legally authorized to work in the United States for any employer without sponsorship
  • successful completion of interview and assessment required to meet job qualifications
  • reliable, punctual attendance is a crucial function of the position
  • ability to meet uniform and appearance standards
  • must be willing and able to work 100% on-site

Job Qualifications

  • at least 18 years old
  • high school diploma, GED, or equivalent
  • comfortable with computers, mobile devices, and new technologies
  • able to read, write and speak English fluently
  • ability to communicate with other departments and flight crews
  • must be eligible to acquire and maintain credentials vital for the position
  • must pass background and drug screening
  • legally authorized to work in the United States without sponsorship
  • successful completion of interview and assessment
  • ability to meet uniform and appearance standards

Job Duties

  • greet customers as they start and end their journey
  • assist with ticketing and baggage handling
  • provide friendly and professional customer service
  • communicate effectively with other departments and flight crews
  • maintain eligibility and acquire necessary credentials and clearances
  • perform safety checks and operate passenger loading bridges
  • work various shifts including days, nights, weekends, and holidays
  • adhere to uniform and appearance standards
  • ensure punctual and reliable attendance

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.