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United Airlines

Customer Service Representative - Part-Time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.64 - $1.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accident insurance
Disability insurance
Employee assistance program
Commuter Benefits
Paid holidays
Paid Time Off
401(k)
Pension Plan
flight privileges

Job Description

United Airlines is a leading global airline committed to connecting people and uniting the world with an extensive route network. Known for its customer-centric approach and dedication to employee growth, United Airlines fosters a collaborative and inclusive work environment where team members thrive by supporting each other and delivering exceptional service. As a major player in the travel and aviation industry, United Airlines offers opportunities for career advancement, competitive compensation, comprehensive benefits, and a dynamic workplace culture that values diversity and innovation. The company emphasizes safety, customer satisfaction, and operational excellence, making it a top choice for professionals seeking to... Show More

Job Requirements

  • at least 18 years old
  • high school diploma, GED, or equivalent
  • comfortable with computers, mobile devices, and new technologies
  • able to stand, walk, and handle baggage for an eight-hour shift
  • able to read, write and speak English fluently
  • ability to communicate with other departments and flight crews
  • must be eligible to acquire and maintain credentials vital for the position
  • must pass a background check
  • must pass a pre-placement drug screen
  • position-specific clearances include FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
  • available during day and night shifts, weekends, and holidays
  • mandatory overtime may be required
  • able to lift up to 70 lbs
  • ability to obtain required training certifications, perform safety checks, and successfully complete job functions including ticket counters, gates, baggage, and operating passenger loading bridges
  • must be legally authorized to work in the United States without sponsorship
  • successful completion of interview and assessment
  • reliable, punctual attendance
  • ability to meet uniform and appearance standards
  • must be willing and able to work 100 percent on-site

Job Qualifications

  • at least 18 years old
  • high school diploma, GED, or equivalent
  • comfortable with computers, mobile devices, and new technologies
  • able to stand, walk, and handle baggage for an eight-hour shift
  • able to read, write and speak English fluently
  • ability to communicate with other departments and flight crews
  • eligible to acquire and maintain credentials vital for the position
  • pass a background check
  • pass a pre-placement drug screen
  • hold position-specific clearances including FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
  • available during day and night shifts, weekends, and holidays
  • able to lift up to 70 lbs
  • ability to obtain required training certifications
  • legally authorized to work in the United States for any employer without sponsorship
  • successful completion of interview and assessment
  • reliable and punctual attendance
  • ability to meet uniform and appearance standards
  • willing and able to work 100 percent on-site

Job Duties

  • interact with domestic and international customers in airport lobbies and at gates
  • assist customers with ticketing and baggage handling
  • greet and assist customers as they start and end their journeys
  • provide friendly, professional, confident, and insightful service to resolve customer travel issues
  • create an environment where everyone feels welcome, valued, and respected
  • perform safety checks and adhere to position-specific clearances
  • operate passenger loading bridges and other airport equipment as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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