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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $29.00 - $34.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
cafeteria
On-site fitness center
Modern facilities
Job Description
Uline is a family-owned company recognized as North America’s leading distributor of shipping, industrial, and packaging materials. With over 9,000 employees spread across 14 locations, Uline has built a reputation on stability, success, and a strong commitment to delivering outstanding customer service. Known for its drug-free workplace and inclusive environment, Uline mandates all new hires to complete a pre-employment hair follicle drug screening and operates fully on-site, emphasizing a collaborative and professional work setting. The company offers a wide range of benefits and employee perks focused on work-life balance, ongoing education, and professional development.
The role of a Customer Service R... Show More
The role of a Customer Service R... Show More
Job Requirements
- High school diploma or equivalent
- excellent problem-solving, listening and communication skills
- prior customer service experience is a plus but willing to train
- ability to work full-time with overnight shifts
- willingness to work on-site
- drug-free workplace compliance
Job Qualifications
- High school diploma or equivalent
- excellent problem-solving skills
- strong listening and communication skills
- prior customer service experience is a plus but not required
- eagerness to learn and adapt
- ability to work overnight shifts
- proficiency in using technology for customer service
Job Duties
- Process customer orders
- make product recommendations
- handle account inquiries using world-class technology
- be a product and solutions expert
- answer product, pricing, and shipping questions quickly and confidently
- build business relationships with customers over phone, email, and chat
- help customers navigate Uline's website and online ordering
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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