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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $29.00 - $34.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Fitness Center
Job Description
Uline is a family-owned company recognized as North America's leading distributor of shipping, industrial, and packaging materials. With a workforce of over 9,000 employees spanning 14 strategic locations, Uline has built a reputation for reliability, high-quality products, and exceptional customer service. The company places a strong emphasis on employee growth, stability, and a professional yet collaborative working environment. Uline maintains a drug-free workplace and requires all new hires to complete a pre-employment hair follicle drug screening. All roles, including this Customer Service Representative position, are on-site to foster close team collaboration and real-time support.
The position available is a full-t... Show More
The position available is a full-t... Show More
Job Requirements
- High school diploma or equivalent
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus but if you are eager to learn, we will train you
- Ability to work full-time overnight hours including weekends
- Must pass pre-employment hair follicle drug screening
- Ability to work on-site at Kenosha Branch
Job Qualifications
- High school diploma or equivalent
- Prior customer service experience is a plus but not required
- Excellent problem-solving, listening and communication skills
- Ability to learn quickly and adapt to new technologies
- Strong interpersonal skills to build relationships
- Comfortable working overnight shifts
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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