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Customer Service Representative - Overnights

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $29.00 - $34.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Paid holidays
Health Insurance
On-site gym
401(k) matching
Tuition Reimbursement
401(k) 6% Match
Paid Time Off

Job Description

Uline is a family-owned company and North America’s leading distributor of shipping, industrial, and packaging materials. With a workforce exceeding 9,000 employees spread across 14 locations, Uline has built a reputation for stability, success, and outstanding customer service. Known for its fast, friendly, and customer-focused approach, Uline serves a broad spectrum of customers who rely on the company’s high-quality products and efficient logistics solutions. The company prides itself on its professional and supportive work environment, which fosters growth, learning, and strong internal collaboration. Uline operates strictly as a drug-free workplace and emphasizes inclusivity as an equal opportunity employer, welcoming veterans... Show More

Job Requirements

  • High school diploma or equivalent
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus but training will be provided
  • Must be available for overnight shifts
  • Must be able to work on-site at the Kenosha branch

Job Qualifications

  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus but not required

Job Duties

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology
  • Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
  • Build business relationships with customers over phone, email and chat
  • Understand customer needs and recommend Uline's best solutions
  • Help customers navigate Uline's website and online ordering

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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