U-Haul logo

U-Haul

Customer Service Representative/ Lot Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
discounts
401(k) savings plan
Employee Stock Ownership Plan (ESOP)
Dental and Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program

Job Description

U-Haul is a well-established company known nationally across the United States for its rental and moving equipment services. Founded in 1945, U-Haul has grown to become the go-to resource for millions of customers needing trucks, trailers, and moving supplies. As a leader in the moving and storage industry, U-Haul operates thousands of locations that provide convenient and affordable access to rental equipment with an emphasis on customer service, trust, and reliability. Headquartered in Phoenix, Arizona, U-Haul Holding Company and its family of companies continue to support customers' moving and storage needs by offering innovative technology, excellent support staff, and an... Show More

Job Requirements

  • Valid driver’s license and ability to maintain a good driving record
  • high school diploma or equivalent
  • ability to perform physical exertion including lifting equipment weighing a minimum of 50 lbs
  • willingness to work indoors and outdoors in various weather conditions
  • ability to use smartphone technology
  • willingness to obtain certifications such as propane filling and forklift operation
  • compliance with company’s nicotine-free policy in applicable states

Job Qualifications

  • High school diploma or equivalent
  • valid driver’s license and ability to maintain a good driving record
  • customer service experience preferred
  • ability to use smartphone technology
  • ability to perform physical tasks such as lifting and moving heavy equipment
  • basic mechanical aptitude
  • strong communication and interpersonal skills

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • use smartphone-based U-Scan technology to manage rentals and inventory
  • move and hook up U-Haul trucks and trailers
  • clean and inspect equipment on the lot including checking fluid levels
  • answer questions and educate customers regarding products and services
  • prepare rental invoices and accept equipment returned from rental
  • install hitches and trailer wiring
  • fill propane (certification offered through U-Haul upon employment)
  • drive a forklift (certification offered through U-Haul upon employment)
  • other duties as assigned
  • participate in ongoing continuous U-Haul education through U-Haul University

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.