U-Haul logo

U-Haul

Customer Service Representative/ Lot Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) savings plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental and Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program

Job Description

U-Haul is a leading American company that has been serving do-it-yourself movers and their households since 1945. Founded by L.S. "Sam" Shoen and Anna Mary Carty Shoen, U-Haul was created out of a clear need during the post-World War II era, providing moving equipment on a one-way, nationwide basis to facilitate the mobility of the populations of the U.S. and Canada. Today, U-Haul Holding Company and its family of companies continue to uphold the legacy of innovation and service, offering a vast array of moving and storage solutions to millions of customers every year. The company is committed to fostering... Show More

Job Requirements

  • Valid driver’s license and ability to maintain a good driving record
  • High school diploma or equivalent
  • Ability to work in an environment with moderate risks requiring special safety precautions
  • Ability to lift and move equipment weighing a minimum of 50 lbs, assisted or unassisted
  • Willingness to learn and participate in ongoing training and certification programs

Job Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record
  • Excellent communication and interpersonal skills
  • Ability to use smartphone technology and related applications
  • Basic mechanical aptitude
  • Customer service experience preferred
  • Ability to perform physical tasks involving lifting and moving equipment

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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