Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
401(k)
Dental Insurance
Vision Insurance
Life insurance
Tuition Reimbursement
Job Description
CEVA Logistics is a globally recognized leader in the supply chain management and logistics industry. Operating in over 170 countries with more than 110,000 employees across 1,500 sites, CEVA stands as a Top 5 global third-party logistics (3PL) provider. The company excels in delivering integrated solutions that connect people, products, and providers worldwide. CEVA Logistics is dedicated to innovation, growth, and excellence, fostering a dynamic and inclusive work environment that supports personal and professional development for its employees. The company places high value on its employees, viewing them as the cornerstone of its success and encouraging a culture of continuous... Show More
Job Requirements
- High school or secondary school education or equivalent
- Three to five years of related experience in ocean services or operational areas
- Intermediate understanding of customer service practices
- Analytical skills with good service orientation
- Proficient with basic office software like Microsoft Office, CRM, tracking and tracing systems
- Ability to follow policies and procedures
- Strong communication and collaboration skills
Job Qualifications
- High school diploma or equivalent
- Three to five years of experience in ocean services or operational areas
- Intermediate knowledge of customer service principles
- Strong analytical and service orientation skills
- Proficiency with office software including Microsoft Office and CRM systems
- Ability to handle technical and support issues related to operations and customer service
Job Duties
- Responsible for facilitating customer shipping requests for air exports and coordinating with CEVA teams
- Managing customer and operational inquiries and optimizing shipment processes
- Reviewing, completing, and processing documentation related to orders and shipments
- Providing operational and service support including advanced technical assistance
- Researching issues and developing recommendations for resolution
- Assisting in implementing customer service policies and ensuring compliance with regulations
- Communicating effectively with team members and performing other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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