Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Prescription coverage
Dental Insurance
vision coverage
Employee assistance program
Life insurance
accidental death and dismemberment insurance
Disability Benefits
Health Savings Account with employer contribution
flexible spending accounts
Commuter/parking benefit
401(k) and Roth 401(k) with company contribution
529 education savings plan
Tuition Reimbursement Program
student loan assistance program
Supplemental health plans
Voluntary legal services
Identity theft services
Paid holidays
paid sick days
paid vacation days
paid volunteer time
Free personal checking and savings account
Discounted primary residence loan rates
Job Description
Mechanics Bank is a well-established financial institution dedicated to serving the needs of individuals and businesses through its comprehensive range of banking products and services. Known for its commitment to exceptional customer service and community involvement, Mechanics Bank has built a reputation for reliability, trustworthiness, and personalized banking experiences. With its deep roots in the regions it serves, the bank emphasizes strong customer relationships, integrity, and innovative financial solutions. The Hilo Branch is an integral part of this network, extending the bank's values to the local community while fostering economic growth and personal financial success for its customers.
The full-... Show More
The full-... Show More
Job Requirements
- Minimum of 2 years cash handling experience
- Customer service experience
- Some experience in opening new deposit accounts
- Ability to cross-sell banking products
- Strong customer service and communication skills
- Proficient PC skills including Microsoft Word and Excel
- Ability to work independently and meet deadlines
- Good judgment and discretion with confidential information
- High school diploma or equivalent
Job Qualifications
- Minimum of 2 years cash handling and customer service experience
- Banking experience preferred
- Some experience in opening new deposit accounts preferred
- Demonstrated success in cross-selling banking services and products
- Strong customer relations skills and ability to communicate and work well with employees and customers
- Excellent written and oral communication skills
- PC experience with Word, Excel, and teller/bank software preferred
- Self-starter, dependable, able to work under deadlines and pressure
- Good judgment and ability to handle confidential information
- Ability to work quickly and accurately, analyze information, and make decisions
- High school diploma or equivalent
Job Duties
- Effectively interview and profile new and existing customers to recommend appropriate banking products and services
- Partner with other bank business lines to identify sales opportunities and provide outstanding customer experience
- Open and close customer accounts including checking, savings, money markets, certificates of deposit, and IRAs
- Actively take advantage of sales opportunities and cross-sell bank products
- Perform daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, debit card requests, and wire transfers
- Balance cash drawer independently and maintain cash over and short record
- Participate in branch audit functions and comply with bank policies and regulatory requirements
- Provide exceptional customer service utilizing STAR qualities and resolve difficult situations with creativity, tact, and diplomacy
- Participate in community events and support branch lobby management
- Perform project responsibilities such as ATM processing, daily branch balancing, supply orders, and report generation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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