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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401-k with company match
On-the-job training
Job Description
We are a dedicated service provider within the general aviation sector, specializing in fueling, parking, and hangar space services for non-commercial planes. Our company takes pride in serving a niche but vital community of aviation enthusiasts and professionals, ensuring that their aircraft receive top-notch care and that every visit is met with excellent customer service and attention to detail. With a growing customer base and a commitment to quality, we strive to offer both reliability and a welcoming atmosphere to every guest who walks through our doors.
We are currently looking to expand our team by hiring a full-time Cus... Show More
We are currently looking to expand our team by hiring a full-time Cus... Show More
Job Requirements
- High school diploma or general education degree (GED) is required
- Essential reading, writing, and math skills
- Ability to work under pressure and adaptability to change
- Excellent interpersonal and verbal communication skills
- Must possess a valid state driver's license
- 100% drug-free workplace (drug screen required)
- Job type: full-time or part-time (part-time does not receive any benefits other than 401-k match)
Job Qualifications
- Aviation experience preferred
- Hospitality experience, i.e., front desk, restaurant/bar, hotel, country club, luxury retail
- Ability to work effectively with numbers to efficiently and accurately handle payment processing, invoicing, and the associated computer entries and paperwork
- Must have experience providing top-quality customer service in a face-to-face setting
- Friendly and attentive personality
- Excellent interpersonal and communication skills
- Experience with conflict resolution in a customer service environment
- Exceptional ability to attend to details
- Computer skills, e.g., POS systems, reservation systems, accounting systems, Excel
- Ability to multi-task effectively, interacting with customers, answering phones, and attending to computer work
Job Duties
- Greeting on-site visitors and ensuring they are made to feel welcome
- Handling telephone calls with a customer-oriented level of service
- Data entry and other computer work to make reservations for services, communicate with customers via email, track inventory, and process financial transactions
- Excellent attention to detail to coordinate operations provided by multiple personnel to multiple customers to ensure timely and efficient service
- Connecting clients to appropriate personnel or third-party vendors for further service needs
- Providing attention to detail and follow through to ensure that a wide range of business needs are met
- Performing administrative support tasks
- Maintaining professionalism and confidentiality
- Providing a safe and clean reception area by complying with procedures, rules, and regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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