Planet Fitness logo

Planet Fitness

Customer Service Representative (Full Time - Closing)

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.75
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Professional development opportunities
friendly work environment
Career growth potential

Job Description

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,000 locations spanning all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico, and Australia. This company is known for championing a unique "Judgement Free Zone" philosophy, which fosters a welcoming and positive environment for members at all fitness levels. Planet Fitness is committed to making fitness accessible and enjoyable through affordable, high-quality services and a friendly atmosphere. Achieving this vision is the driving force behind their team-oriented culture and continual expansion. Employees are... Show More

Job Requirements

  • Must be 18 years of age or older
  • basic computer proficiency
  • ability to lift up to 50 lbs
  • willingness to perform frequent physical activity including climbing, balancing, kneeling, and crouching
  • strong communication skills
  • punctual and reliable work attendance

Job Qualifications

  • Positive friendly attitude
  • must be 18 years of age or older
  • basic computer proficiency with an eye for accuracy
  • punctuality and reliability are a must
  • exceptional customer service skills
  • able to interact in a positive and professional way with members and co-workers exceeding the member's expectations
  • problem-solving skills
  • personify the core values of Planet Fitness: teamwork, positivity, integrity, passion, and accountability

Job Duties

  • Greet members and provide exceptional customer service
  • make members feel comfortable and welcome
  • check members in, tour and sign-up new members, log amenities, and communicate updates and events to members and guests
  • respond to member questions and concerns in a timely and professional manner
  • conduct beverage or merchandise purchases on the point-of-sale system
  • explain and promote our unique fitness instruction classes to new members
  • keep the front desk area and lobby clean and orderly
  • execute regular facility cleaning and upkeep such as mopping spills, trash removal, cleaning windows and mirrors, and re-racking weights
  • clean all exercise equipment and tanning beds
  • clean restroom and shower areas and keep stocked

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: