Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401-k with company match
On-the-job training
Job Description
The hiring establishment is a specialized aviation service provider committed to supporting the general aviation community, focusing on servicing non-commercial planes. The company offers a variety of essential services such as fueling, parking, and hangar space, creating a one-stop hub for aviation enthusiasts and professionals alike. With a reputation for excellence and a growing client base, the company emphasizes superior customer service and professional handling of all operational aspects related to aviation service needs. This establishment prides itself on maintaining a welcoming environment for its customers and ensures a high level of attentiveness and professionalism in all engagements.
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Job Requirements
- High school diploma or general education degree (GED) is required
- essential reading, writing, and math skills
- ability to work under pressure and adaptability to change
- excellent interpersonal and verbal communication skills
- must possess a valid state driver's license
- 100% drug-free workplace (drug screen required)
- job type full-time
Job Qualifications
- Aviation experience preferred
- hospitality experience, i.e., front desk, restaurant/bar, hotel, country club, luxury retail
- ability to work effectively with numbers to efficiently and accurately handle payment processing, invoicing, and the associated computer entries and paperwork
- must have experience providing top-quality customer service in a face-to-face setting
- friendly and attentive personality
- excellent interpersonal and communication skills
- experience with conflict resolution in a customer service environment
- exceptional ability to attend to details
- computer skills, e.g., POS systems, reservation systems, accounting systems, Excel
- ability to multi-task effectively, interacting with customers, answering phones, and attending to computer work
Job Duties
- Greeting on-site visitors and ensuring they are made to feel welcome
- handling telephone calls with a customer-oriented level of service
- data entry and other computer work to make reservations for services, communicate with customers via email, track inventory, and process financial transactions
- excellent attention to detail to coordinate operations provided by multiple personnel to multiple customers to ensure timely and efficient service
- connecting clients to appropriate personnel or third-party vendors for further service needs
- providing attention to detail and follow through to ensure that a wide range of business needs are met
- performing administrative support tasks
- maintaining professionalism and confidentiality
- providing a safe and clean reception area by complying with procedures, rules, and regulations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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