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Avis Budget Group logo

Customer Service Representative - FT

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $13.00
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Work Schedule

Flexible
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Flexible spending account
401k Retirement Plan
Employee Discounts
On-the-job training

Job Description

Avis Budget Group is a global leader in the vehicle rental industry, with a robust presence across airports and urban centers worldwide. The company is known for its commitment to providing seamless and customer-focused travel solutions, involving car rentals, fleet management, and innovative mobility services. Employing over 25,000 people, Avis Budget Group boasts a dynamic and performance-driven culture where innovation, leadership, and continuous improvement are paramount. The company supports its team members through hands-on training, leadership development, and recognition programs that reward exceptional service and dedication.

This job opportunity is at one of Avis Budget Group's airport locations, offer... Show More

Job Requirements

  • Must be 18 years of age or older
  • Legally authorized to work in the United States
  • Ability to type, sit, stand, walk, and move throughout the rental lot
  • Ability to enter and exit vehicles for prolonged periods
  • Must be able to drive a variety of vehicles
  • Regular on-site presence required
  • Willingness to work flexible shifts
  • Basic computer proficiency

Job Qualifications

  • Basic computer skills including typing and data entry
  • Effective verbal communication and customer service skills
  • Valid Driver's License
  • Ability to work outdoors and stay active
  • Customer-first mindset with strong interpersonal skills
  • Ability to work flexible shifts
  • Minimum 6 months retail or customer service experience in fast-paced environments preferred

Job Duties

  • Assist customers in the rental and return process
  • Conduct vehicle inspections and check-in
  • Enter rental and return information into handheld devices
  • Process rentals for loyalty customers
  • Provide assistance at exit gates
  • Deliver professional and friendly customer service
  • Operate a variety of rental vehicles throughout shifts

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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