Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
SP+, a Metropolis company, is a leading artificial intelligence firm specializing in transforming real-world parking experiences through advanced computer vision technology. As the largest parking network in America, SP+ employs over 23,000 professionals who manage mobility across more than 4,000 locations in North America and Europe. By pioneering checkout-free parking solutions, SP+ eliminates the hassle associated with traditional parking methods such as tickets, machines, apps, or credit cards. This innovative approach allows customers to simply drive in and drive out, creating seamless, effortless parking that saves time and enhances convenience.
The organization’s commitment to reinventing parking stems from its und... Show More
The organization’s commitment to reinventing parking stems from its und... Show More
Job Requirements
- High school diploma or equivalent combination of experience and education
- Experience with automated parking access control hardware and software or high aptitude for technology
- Valid state-issued driver’s license with a current address and acceptable driving record
- Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals
- Ability to make change
- Ability to read, write, and interpret the English language
- Ability to apply common sense understanding to carry out detailed but standard written or oral instructions
- Adaptability to changes in the work environment
- Exhibits sound and accurate judgment
- Ability to use clock (standard/military time), calculator, or credit card machine to handle transactions
- Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public
- Ability to effectively respond to customer problems or complaints
- Proactive with strong personal drive
- Willingness to lead by example
- Willingness to work a flexible schedule
Job Qualifications
- High school diploma or equivalent combination of experience and education
- Experience with automated parking access control hardware and software or a high aptitude for technology
- Valid state-issued driver’s license with current address and acceptable driving record
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
- Ability to make change
- Ability to read, write and interpret the English language
- Ability to effectively present information in one-on-one and small group situations
- Ability to apply common sense understanding to carry out detailed but standard written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Adaptability to changes in the work environment
- Sound and accurate judgment
- Ability to use clock (standard/military time), calculator or credit card machine to handle transactions
- Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public
- Ability to effectively respond to customer problems or complaints
- Strong personal drive and proven customer service skills
- Willingness to lead by example
- Willingness to work a flexible schedule
Job Duties
- Assist customers in making payment to fully automated revenue control equipment
- Help customers with parking services and facilitate the expedient flow of traffic through the facility
- Lead programs to improve client and customer satisfaction
- Assist in the management of the day-to-day activities of the assigned location
- Monitor parkers in pay-in lanes
- Interact with customers in a friendly and professional manner
- Provide assistance to customers that have forgotten where they parked their vehicle
- Perform other necessary functions as assigned
- Conduct garage and facility audits as required by management
- Count “bank” of revenue (if required) at beginning of shift to ensure starting total is correct
- Make change (if required) for customers before transactions
- Quote rates for parking services
- Give directions to customers to various locations in the city
- Resolve customer complaints independently or with the aid of a supervisor
- Answer telephone in a prompt and courteous manner (if required)
- Maintain cleanliness of facility and pick up trash in the surrounding area
- Present themselves professionally (neat appearance and in uniform) at all times while at work
- Arrive to work on time for scheduled shifts
- Complete any other duties that may be assigned by the supervisor
- Valet vehicles
- Drive shuttle van
- Perform potential hand car washes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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