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Vitus Energy

Customer Service Representative (Cashier)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.75 - $16.75
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and development programs
safe work environment

Job Description

Vitus is a well-established retail company specializing in the operation of convenience stores that provide fuel, merchandise, and food services to a diverse customer base. With a commitment to customer satisfaction and operational excellence, Vitus has built a reputation for fostering safe, welcoming, and profitable retail environments. Each store is designed to be a one-stop destination for customers looking for quality products combined with exceptional service, ensuring a positive shopping experience every time. The company emphasizes compliance with all federal, state, and local regulations, particularly in the sale of age-restricted products like tobacco and alcohol, which underscores Vitus’s dedication to... Show More

Job Requirements

  • Must be at least 19 years of age to sell tobacco products
  • High school diploma or equivalent
  • Cash handling experience
  • Customer service experience
  • Training for Alcohol Professionals (TAP)
  • Food Handlers Card or Food Workers Card
  • Attended required training sessions and seminars
  • Computer skills commensurate with job needs

Job Qualifications

  • High school diploma or equivalent
  • Cash handling experience
  • Customer service experience
  • Knowledge of retail operations
  • Knowledge of merchandising procedures
  • Knowledge of Microsoft Office products especially Excel
  • Demonstrated customer service skills
  • Clear verbal and written communication skills
  • Ability to read, write, and speak English
  • Ability to add, subtract, multiply, and divide measurements
  • Ability to handle variable situations with limited standardization

Job Duties

  • Provides exceptional customer service including pleasant greetings, smiling, making eye contact, soliciting additional sales, processing transactions accurately, thanking customers, and inviting them to return
  • Responsible for all retail sales including selling tobacco in accordance with federal, state, local, and company regulations
  • Opens and closes store as needed
  • Handles cash and operates computer-based cash register
  • Balances cash register at end of shift
  • Secures all funds in safe or register
  • Makes timely drops and maintains cash drawer within maximum levels as per company policies
  • Performs daily station cleaning maintaining a safe work environment
  • Complies with company standards on carding customers for age-restricted products
  • Prepares food and drinks, cleans, stocks, and maintains food prep area in compliance with health codes
  • Maintains inventory, restocks shelves, refills dispensing machines
  • Ensures security of store items to aid in loss prevention
  • Takes precautions to protect company assets
  • Maintains store cleanliness and proper merchandising of packaged goods
  • Ensures cash is reconciled and closing report completed on closing shifts
  • Maintains courteous, professional contact with co-workers, customers, vendors, and the community
  • Ensures neat appearance and personal hygiene in compliance with company standards
  • Preserves safety of self, employees, and others
  • Conducts transactions and register duties accurately and quickly
  • Performs daily cleaning duties inside and outside, prepares quality food products, stocks merchandise
  • Communicates effectively with others
  • Provides regular and predictable attendance
  • Supports Store Manager
  • Observes and complies with all company safety policies and procedures
  • Performs other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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