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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $1.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
competitive pay
employee discount
Professional development opportunities
Job Description
Million Air is a distinguished leader in the aviation services industry, specializing in the provision of exceptional service to private jets, military, and commercial aircraft. With a commitment to excellence, the company operates with a philosophy deeply rooted in respect and superior service, living by the motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen." Recognized for its award-winning service and professionalism, Million Air aims to maintain its position as a premier, worldwide aviation service provider renowned for its dedication to extraordinary customer experiences. The company fosters a highly collaborative and supportive team environment that encourages professional growth and... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience
- Ability to work evenings, weekends, and holidays
- Clean driving record
- Must be able to operate a motor vehicle and be insurable by company insurance policy
- Must be able to lift 25 pounds
- Excellent communication skills
- Must be drug free with willingness to undergo pre-employment and random drug screenings
Job Qualifications
- Customer service experience preferably in the service industry
- High school diploma or equivalent
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Zero tolerance drug free policy including pre-employment and random screening
- Bilingual preferred
- Strong computer skills including Microsoft Office products and point of sale programs
Job Duties
- Greet customers in a friendly, professional manner
- Provide concierge services to pilots and customers including making reservations as required
- Invoicing for services rendered to customers and pilots
- Record customer preferences in Million Air internal system
- Proactive preparation for all incoming aircraft
- Provide timely feedback to the company regarding service failures or customer concerns
- Partner with line service team to meet and exceed customer’s service expectations
- Keep hospitality bar stocked with snacks and beverages
- Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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