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Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $25.00 - $30.00
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Work Schedule

Rotating Shifts
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Benefits

Complete health insurance
401(k) with employer match
multiple bonus programs
Paid holidays
Paid Time Off
Tuition assistance program

Job Description

Uline is a family-owned company recognized as North America's leading distributor of shipping, industrial, and packaging materials. Established with a commitment to quality and customer satisfaction, Uline employs over 9,800 dedicated professionals across 14 locations, providing a stable and successful environment for career growth. The company's focus on a drug-free and safe workplace highlights its dedication to employee well-being and compliance with safety standards. Uline's headquarters and branches are known for maintaining best-in-class, clean, and modern facilities, supplemented with first-class amenities such as fitness centers and walking paths that promote a healthy lifestyle for employees.

This Customer Service Representativ... Show More

Job Requirements

  • High school diploma or equivalent
  • excellent problem-solving, listening and communication skills
  • prior customer service experience is a plus but training is provided for eager learners

Job Qualifications

  • High school diploma or equivalent
  • bachelor's degree preferred
  • excellent problem-solving, listening and communication skills
  • prior customer service experience is a plus but training is provided for eager learners

Job Duties

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology
  • Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
  • Build business relationships with customers over phone, email and chat
  • Understand customer needs and recommend Uline's best solutions
  • Help customers navigate Uline's website and online ordering

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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