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Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $27.00 - $32.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
On-site fitness center

Job Description

Uline is a prominent family-owned company recognized as North America's leading distributor of shipping, industrial, and packaging materials. With a workforce exceeding 9,000 employees across 14 strategic locations, Uline has cemented its reputation in the industry by providing exceptional customer service, high-quality products, and reliable shipping solutions. The company upholds a strong commitment to stability and success, making it an attractive place for career growth. Uline operates as a drug-free workplace, requiring all new employees to undergo a pre-employment hair follicle drug screening. All roles at Uline, including this one, are strictly on-site positions, fostering a collaborative and engaging work... Show More

Job Requirements

  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus
  • Willingness to undergo pre-employment hair follicle drug screening
  • Ability to work on-site at the Kenosha branch

Job Qualifications

  • High school diploma or equivalent
  • Bachelor’s degree preferred
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus
  • Eagerness to learn and ability to work in a professional team environment

Job Duties

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology
  • Be a product and solutions expert
  • Answer product, pricing and shipping questions quickly and confidently
  • Build business relationships with customers over phone, email and chat
  • Understand customer needs and recommend Uline's best solutions
  • Help customers navigate Uline's website and online ordering

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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