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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health savings account
Dental Insurance
Health Insurance
Paid parental leave
AD&D insurance
Adoption assistance
Tuition Reimbursement
Vision Insurance
Parental leave
Life insurance
Job Description
KBX Logistics, a Koch company, is a global leader in transportation and logistics solutions, offering technology-driven freight and transportation asset management services. The company is recognized for its innovative approach, leveraging decades of experience and data insights to provide cost-effective and reliable supply chain solutions. Operating on a global scale, KBX prioritizes building mutually beneficial partnerships and utilizing cutting-edge technology to create a competitive advantage for its customers. With a strong commitment to employee empowerment and diversity, KBX fosters an environment where individuals can excel and contribute meaningfully to the organization’s success. The company’s philosophy supports employees in unleashing their... Show More
Job Requirements
- Experience working with customers
- Experience using Microsoft Office programs such as Word, Excel, Teams, and Outlook
Job Qualifications
- Experience working with customers
- Experience using Microsoft Office programs such as Word, Excel, Teams, and Outlook
- Experience working in the supply chain, logistics, or transportation industry preferred
- Experience partnering across departments to coordinate logistics and supply chain activities preferred
- Experience using a transportation management systems (TMS) or logistics software to track and manage loads preferred
Job Duties
- Communicate with external customers and carriers to schedule, manage, and support delivery appointments and post-delivery documentation needs, including proof of delivery (POD) requests
- Partner cross-functionally with internal teams and external stakeholders to resolve missed deliveries, service-sensitive issues, and documentation gaps in a timely and professional manner
- Track load statuses and POD completion, providing clear, timely updates to internal and external customers
- Analyze trends, workflows, and key performance indicators to identify opportunities for improvement, increase efficiencies, and eliminate waste
- Maintain and update standard operating procedures and documentation related to delivery coordination and POD processes
- Effectively prioritize workload, adapt to changing business needs, and support operational demands by taking on various tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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