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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Comprehensive new hire program
Access to learning management system
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending account options
401(k) retirement plan with company match
Company-Sponsored Life and AD&D Insurance
voluntary benefits
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Discount marketplace access
relaxed dress code
Job Description
Speedy Cash is part of the Community Choice Financial Family of Brands, which is recognized as one of the largest consumer specialty finance organizations in the United States. The company operates in over 1,500 brick-and-mortar stores across 24 states and offers online financial services in 20 states, providing customers with access to critical short-term financial solutions when they need it most. Community Choice Financial proudly supports and invests in its employees, offering comprehensive training programs, career advancement opportunities, and a culture focused on the empowerment of both customers and team members. The company has won several workplace awards, including recognition... Show More
Job Requirements
- Must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet the physical demands of the position, including standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside of the store, and operating mechanical controls such as a keyboard
Job Qualifications
- A high school diploma or equivalent
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including on-site vehicle appraisals, store errands, and external marketing
- participate in in-store and community events
- maintain internal and external store appearance and meet cleanliness standards
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer
- uphold compliance with company policies and all relevant local, state, and federal laws and regulations
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular in-person attendance, including weekends
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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