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21st Mortgage Corporation logo

Customer Service Representative

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $49,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Health Insurance
401(k)
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Gym membership
Parental leave
Life insurance

Job Description

21st Mortgage Corporation is a reputable mortgage lending institution based in Downtown Knoxville, Tennessee. With a commitment to providing exceptional customer service and innovative mortgage solutions, 21st Mortgage is a growing company known for its supportive work environment and dedication to employee development. The company prides itself on fostering a positive and collaborative atmosphere where employees can thrive and build rewarding careers. Located in the heart of Downtown Knoxville, 21st Mortgage offers its staff a convenient and vibrant workspace equipped with excellent amenities such as free lunches, gym memberships, and downtown parking stipends. This commitment to employee well-being extends beyond... Show More

Job Requirements

  • Full-time availability
  • Ability to work Monday through Friday
  • Strong verbal and written communication skills
  • Positive attitude
  • Detail-oriented
  • Ability to handle multiple tasks simultaneously
  • Experience in customer service preferred

Job Qualifications

  • Associates or bachelors degree preferred
  • Strong communication skills
  • Ability to multi-task with attention to detail
  • Experience working with customers preferred
  • Positive attitude and ability to work successfully in a team environment

Job Duties

  • Answer incoming customer inquiries
  • Handle multiple customer interactions efficiently
  • Provide detailed and accurate information to customers
  • Maintain a positive and professional demeanor
  • Collaborate with team members to resolve customer issues
  • Document customer interactions accurately
  • Follow company policies and procedures

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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