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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.00 - $30.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401(k) with employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition assistance program
Job Description
Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, boasting over 9,800 employees operating across 14 strategic locations. Known for its commitment to stability, success, and a drug-free workplace, Uline prioritizes a professional and supportive environment where employees can thrive and grow. Recognized as Morning Call's Top Large Employer of 2026, Uline continues to set industry standards with its customer-focused service and extensive product catalog. This position is located at the Pennsylvania Branch, specifically at 700 Uline Way, Allentown, PA 18106, and all positions are on-site, ensuring a collaborative and engaging work atmosphere.... Show More
Job Requirements
- high school diploma or equivalent
- excellent problem-solving, listening and communication skills
- prior customer service experience is a plus
Job Qualifications
- high school diploma or equivalent
- bachelor's degree preferred
- excellent problem-solving, listening and communication skills
- prior customer service experience is a plus but if you are eager to learn, we will train you
Job Duties
- process customer orders, make product recommendations and handle account inquiries using world-class technology
- be a product and solutions expert, answering product, pricing and shipping questions quickly and confidently
- build business relationships with customers over phone, email and chat
- understand customer needs and recommend Uline's best solutions
- help customers navigate Uline's website and online ordering
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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