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Customer Service Representative

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $25.00 - $30.00
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Work Schedule

Standard Hours
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Benefits

Paid holidays
Health Insurance
401(k) matching
Tuition Reimbursement
401(k) 6% Match
Paid Time Off

Job Description

Uline is a family-owned business that stands as North America’s largest distributor of shipping, industrial, and packaging materials. With a workforce exceeding 9,800 employees spread across 14 locations, Uline has built a reputation based on stability, success, and customer-centric service. This company is widely recognized for its commitment to quality, operational excellence, and exceptional employee benefits, fostering a workplace environment that promotes growth, inclusivity, and collaboration. In addition to its substantial market presence, Uline is proud to be a drug-free workplace, requiring all new hires to complete a pre-employment hair follicle drug screening and mandating that all positions are on-site,... Show More

Job Requirements

  • High school diploma or equivalent
  • excellent problem-solving, listening and communication skills
  • prior customer service experience is a plus, but willingness to learn and be trained is essential

Job Qualifications

  • High school diploma or equivalent
  • bachelor’s degree preferred
  • excellent problem-solving, listening and communication skills
  • prior customer service experience is a plus, but willingness to learn and be trained is essential

Job Duties

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology
  • Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
  • Build business relationships with customers over phone, email and chat
  • Understand customer needs and recommend Uline's best solutions
  • Help customers navigate Uline's website and online ordering

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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