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Customer Service Representative

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) savings plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental and Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program

Job Description

U-Haul is a well-established leader in the moving and storage industry, serving millions of customers since 1945. The company was founded by L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, who revolutionized the moving experience with their innovative one-way, nationwide availability of do-it-yourself moving equipment. Starting with the vision of spreading the cost of ownership among multiple users, U-Haul has grown into a trusted brand recognized throughout the U.S. and Canada. The company's iconic orange trailers have become synonymous with mobility and convenience for individuals and families relocating or transporting goods. U-Haul's commitment extends beyond providing practical moving... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record
  • Ability to perform physical tasks such as moving equipment weighing a minimum of 50 lbs
  • Willingness to work in moderate risk environments requiring safety precautions
  • Availability to work in person
  • Commitment to teamwork and customer service

Job Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record
  • Strong customer service skills
  • Ability to use technology for rental management
  • Capability to perform physical tasks including moving equipment
  • Commitment to safety and learning
  • Effective communication skills

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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