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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $18.25
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid on-the-job training
Access to learning management system
Cross brand training
Key Holder Program
performance-based career advancement
Educational Reimbursement Program
Medical insurance
telemedicine
Medical spending account options
Traditional 401(k) and Roth 401(k) retirement plan
Company match program
Company-Sponsored Life and AD&D Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Supplemental Life and AD&D Insurance
accident insurance
critical illness insurance
hospital indemnity
ID theft protection
Legal services program
Pet insurance
Employee assistance program
Discount Marketplace
Paid Time Off
relaxed dress code
Job Description
CheckSmart is part of the Community Choice Financial Family of Brands, one of the largest consumer specialty finance organizations in the United States. With over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states, the company is dedicated to providing access to short-term financial services when customers need them most. Recognized as a Military Friendly Employer and a Top Employer for Hispanic and Latinos, this organization prides itself on fostering an inclusive workplace and supporting career growth among its employees. Community Choice Financial Family of Brands remains committed to offering... Show More
Job Requirements
- A high school diploma or equivalent
- Must be at least 18 years of age (19 in Alabama)
- Background check required
- Ability to meet the physical demands of this position, including standing up to 90% of the time
- Ability to move and transport up to 25 pounds
- Ability to move inside and outside of the store
- Ability to operate mechanical controls, such as a keyboard
- Excellent verbal and written communication skills
- Professional demeanor with customers and colleagues
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
Job Qualifications
- A high school diploma or equivalent
- Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues
- Meticulous attention to detail and ability to accurately enter data
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
- Experience in check cashing, document verification, and/or money order processing is preferred
- Prior cash handling, cash drawer/vault management experience is preferred
- Bilingual (English/Spanish) is a plus and may be required for certain locations
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) is preferred
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- Review, validate, and process customer transactions with accuracy
- Maximize customer success by offering personalized financial services that fit their lifestyle
- Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- Build new business by completing daily call campaigns
- Assist in customer account management and collections by accepting payments and managing customer appointments
- Perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing
- Participate in in-store and community events
- Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience
- Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed
- Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations
- Engage in ongoing training and stay current on product and process changes
- Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards
- Conduct additional tasks as directed by leadership
- Maintain a full-time work schedule with regular, in-person attendance, including weekends
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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