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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Dental Insurance
Health savings account
401(k)
Flexible spending account
Paid training
Employee assistance program
Disability insurance
401(k) matching
Tuition Reimbursement
Opportunities for advancement
Vision Insurance
employee discount
Health Insurance
AD&D insurance
Pet insurance
Paid Time Off
On-the-job training
Job Description
Check Into Cash, located in Suisun City, CA, is a part of the Community Choice Financial Family of Brands, one of the largest consumer specialty finance organizations in the United States. With over 10 brands operating in more than 1,500 brick-and-mortar stores across 24 states and online services in 20 states, the company is a leader in providing customers with flexible short-term financial solutions when they need it most. Known for its commitment to community and customer empowerment, Check Into Cash offers financial assistance through products and services designed to meet diverse needs, including check cashing, money transfers, and customer... Show More
Job Requirements
- A high school diploma or equivalent
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet the physical demands of this position, including standing for up to 90% of the time and moving and transporting up to 25 pounds
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- excellent verbal and written communication skills
- professional demeanor with customers and colleagues
Job Qualifications
- A high school diploma or equivalent
- excellent verbal and written communication skills, plus professional demeanor with customers and colleagues
- meticulous attention to detail and ability to accurately enter data
- proficiency in using phones, POS system, Microsoft Office, and other computer systems
- must be at least 18 years of age (19 in Alabama)
- background check required
- ability to meet the physical demands of the position including standing up to 90% of the time and moving and transporting up to 25 pounds
- experience in check cashing, document verification, and/or money order processing is preferred
- prior cash handling and cash drawer or vault management experience is preferred
- bilingual (English/Spanish) is a plus and may be required for certain locations
- valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated) preferred
Job Duties
- Connect with customers to cultivate lasting relationships that drive repeat business
- review, validate, and process customer transactions with accuracy
- maximize customer success by offering personalized financial services that fit their lifestyle
- enter and maintain customer information with precision and integrity into a Point of Sale (POS) system
- build new business by completing daily call campaigns
- assist in customer account management and collections by accepting payments and managing customer appointments
- perform duties outside of the office, including on site vehicle appraisals, store errands, and external marketing, and participate in in-store and community events
- maintain internal and external store appearance and meet cleanliness standards
- maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer as needed
- uphold compliance with company policies and relevant laws and regulations
- engage in ongoing training and stay current on product and process changes
- work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks to meet performance standards
- conduct additional tasks as directed by leadership
- maintain a full-time work schedule with regular, in-person attendance including weekends
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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