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Customer Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $27.00 - $32.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
401k
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance

Job Description

Uline is a family-owned company that stands as North America’s leading distributor of shipping, industrial, and packaging materials. With over 9,000 employees spread across 14 locations, Uline has built a reputation on stability, success, and delivering exceptional service. The company strongly emphasizes a drug-free workplace, requiring all new hires to pass a pre-employment hair follicle drug screening. Every position is on-site, ensuring that team members collaborate in a professional environment designed to foster growth, connection, and skill development. Uline is committed to Equal Employment Opportunity and actively supports Veterans and people with disabilities. Their headquarters include state-of-the-art facilities featuring clean,... Show More

Job Requirements

  • High school diploma or equivalent
  • bachelor's degree preferred
  • excellent problem-solving, listening and communication skills
  • prior customer service experience is a plus but willing to train eager learners

Job Qualifications

  • High school diploma or equivalent
  • bachelor's degree preferred
  • excellent problem-solving, listening and communication skills
  • prior customer service experience is a plus but willing to train eager learners

Job Duties

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology
  • Be a product and solutions expert
  • answer product, pricing and shipping questions quickly and confidently
  • Build business relationships with customers over phone, email and chat
  • Understand customer needs and recommend Uline's best solutions
  • Help customers navigate Uline's website and online ordering

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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