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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.00 - $30.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401(k) employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Fitness Center
Job Description
Uline is North America's leading distributor of shipping, industrial, and packaging materials. A family-owned company, Uline employs over 9,800 people across 14 locations, providing a stable and successful work environment. Known for its commitment to quality and outstanding customer service, Uline has earned recognition such as being named Morning Call's Top Large Employer of 2026. The company prides itself on offering a fast, friendly, and customer-focused atmosphere where employees have the opportunity to grow and develop professionally. Located at 700 Uline Way in Allentown, Pennsylvania, the Pennsylvania branch exemplifies the company’s dedication to excellence through its comprehensive training programs and... Show More
Job Requirements
- High school diploma or equivalent
- excellent problem-solving, listening and communication skills
- prior customer service experience is a plus
- eager to learn and able to complete training
Job Qualifications
- High school diploma or equivalent
- excellent problem-solving, listening and communication skills
- prior customer service experience is a plus
- eager to learn and able to complete training
- ability to build strong relationships
- proficiency with basic computer systems
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- be a product and solutions expert equipped to answer product, pricing and shipping questions quickly and confidently
- build business relationships with customers over phone, email and chat
- understand customer needs and recommend Uline's best solutions
- help customers navigate Uline's website and online ordering
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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