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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.75 - $26.92
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Stock options
401(k) matching
Paid parental leave
Life and AD&D insurance
long-term disability
Tuition Reimbursement
Employee Assistance Programs
Pre-tax health and dependent-care spending plans
Job Description
WaFd Bank is a respected financial institution with a legacy spanning over a century. It currently serves a diverse clientele across nine Western states, offering a range of banking services tailored to meet the needs of consumers and business clients alike. Known for its commitment to integrity and community engagement, WaFd Bank operates on the foundational motto: Love What You Do...Make A Difference! This guiding principle underscores the company culture and emphasizes the value of being kind both to clients and colleagues.
The role of Customer Service Representative (CSR) at WaFd Bank is a vital position within the branch operatio... Show More
The role of Customer Service Representative (CSR) at WaFd Bank is a vital position within the branch operatio... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service
- Basic math skills
- Proficiency with 10-key and keyboarding
- Strong computer skills including Microsoft Office
- Ability to work Monday through Friday with weekends off
- Ability to comply with Federal banking regulations
- Excellent communication and interpersonal skills
- Positive attitude and strong work ethic
- Ability to adapt to change and learn new technologies
- Commitment to corporate values and ethical standards
Job Qualifications
- High school diploma or approved equivalent
- Basic math skills, 10-key and keyboarding
- Proficient in Microsoft Office tools such as Excel, Word, Teams, and Outlook
- Well-developed smartphone and digital channel skills
- Organized with excellent communication skills
- Personable and outgoing
- Previous work experience in retail, consumer service, or client relations
Job Duties
- Provide friendly and courteous service to customers
- Perform efficient and accurate banking transactions
- Build rapport and relationships with clients
- Adhere to bank policies and Federal regulations including Bank Secrecy Act, USA Patriot Act, and OFAC regulations
- Use multiple computer systems effectively and adapt to technological changes
- Maintain attention to detail in all tasks
- Reflect corporate values including integrity, teamwork, and kindness
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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