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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.00 - $30.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401(k) employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Employee fitness center
Job Description
Uline is a family-owned company recognized as North America’s leading distributor of shipping, industrial, and packaging materials. With more than 9,800 employees spread across 14 locations, Uline is a well-established, stable enterprise known for its commitment to quality and service. Uline offers a professional work environment that fosters growth, collaboration, and employee development. The Pennsylvania branch, located at 700 Uline Way in Allentown, PA, is proud to be named Morning Call’s Top Large Employer of 2026. This recognition highlights Uline’s dedication to creating a positive workplace culture and providing excellent opportunities for its workforce. Uline operates as a drug-free workplace,... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Willingness to learn and complete training
- Ability to work on-site at Uline's Pennsylvania branch
- Ability to pass pre-employment hair follicle drug screening
Job Qualifications
- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Eagerness to learn and ability to complete in-depth training
- Ability to build strong customer relationships
- Proficiency with computer systems and technology
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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